What Our Clients Have To Say
I've worked with the team at River Mist Transcription for 15 years. They produce high-quality work, it's always complete with no errors. They always finish on time, even with rush projects. Professional and flexible, they are wonderful to work with. I could not do my work without all their support!
Angela Weltman
Owner, Weltman Inc.
JS Martin Transcription Resources (now River Mist Transcription Services) provides you with timely and super-accurate transcripts. If you need time coding, this can be delivered quickly as well. Best of all, Jay is a great guy who will work with you to make sure your deadlines are met, with documents you’ll be proud to send immediately to your clients. I’ve used his services for focus groups and IDIs, and I’m always happy with his work. I know I’m in good hands when Jay and his company are aboard. He’s never let me down.
Gary Frieden
Ph.D., Owner Frieden Qualitative Services, LA
JS Martin (now River Mist Transcription Services) is my go-to place for everything “transcribable”! Their work is top-notch! One of our moderators even commented that until she received one of Jay’s transcripts, she didn’t realize “how difficult it was to do a really good transcript.” I can’t say enough about the quality and superiority of their work, particularly compared to other services I’ve used. Thanks Jay and your team, for your contribution to the success of our qualitative projects.
Beth Brooks
Field Coordinator, Los Angeles Added Value
There are many transcription service to choose from but only a few who really "get it." We turn to JS Martin (now River Mist Transcription Services) whenever we need to outsource transcription, and have done just that well over 15 years for some of the most successful brands in the world.
Joe Grieco
President, Grieco Research Group
JS Martin Transcription Services (now River Mist Transcription Services) consistently delivers a quality product, on time. I’ve surprised them (too many times) with quick turnaround requirements and they’ve always been up to the task. Their transcripts are accurate and error free. I recommend their services without any hesitation.
Harold Gross
Ph.D. Market Research Answers
I worked with JS Martin Transcription (now River Mist Transcription Services) extensively and they transcribed one-on-one interviews as well as focus group discussions in both English and Spanish. The transcriptions were accurate and done in a timely and professional manner at affordable rates. As a qualitative researcher, they are my preferred vendor for all of my transcription needs.
Jenny Shen
Qualitative Researcher, LA Biomed
I've worked with Jay and his team for nearly 20 years, almost exclusively in the more difficult to transcribe area of pharmaceutical market research. Over that time I've always found them to be extremely efficient, turning out high quality work while consistently meeting deadlines. Communication is always at a high level with any issues or questions that may occasionally come up immediately brought to our attention for a quick resolution. I would highly recommend Jay Martin for any transcription project you may have whether it be in consumer, pharmaceutical, B2B or any other area.
Tom Frydrych
Director, Quality Field Associates, MA
Jay and his team are totally professional and a pleasure to work with. Their transcriptions are high quality and they are consistent about meeting or exceeding deadlines.
Emma White
Emma White Research, ANN ARBOR, MI
Jay Martin and his staff provided excellent transcripts for a complicated project. They were able to meet my quick-turnaround timing. They were accurate and able to distinguish between the various attendees ... not an easy task with fast talking teens, but they did it! I would highly recommend JS Martin (now River Mist Transcription Services)!
Marlene Cohen
President, MJC Insights, Armonk, NY
JS Martin Transcription (now River Mist Transcription Services) has long been a valued and trusted partner when our own team is at full capacity. Great communicators, caring and devoted team of transcribers.
David Kalisher
Owner, Jolly Road Productions, LA
JS Martin Transcription Resources (now River Mist Transcription Services) has consistently provided us with exceptional quality work and great service for many years! We are very pleased to recommend the work of JS Martin Transcription Resources.
Wayne Howard
Wayne Howard Associates Claremont, CA
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