Our Philosophy

The highest quality transcription services at competitive prices.

Hello! My name is Jannice Roy, and I am the owner of River Mist Transcription Services (RMTS). Our goal at RMTS is to offer the highest quality, professional transcription at a competitive price.

This company was created 25 years ago by Jay Martin. Jay brought me on as a Quality Control Specialist 12 years ago, and he recently presented me with the opportunity to purchase the company. As of July 2020, I am honored to be the new owner. Our name has changed, but our dedication to our clients is the same as it’s been from the very beginning. I bring to the table my years of experience and a passion for leading and maintaining strong client relationships. I am excited to forge ahead and to continue to grow within the industry.

River Mist Transcription Services is a small business with a tight-knit, talented team. We have worked together for years and we are more than coworkers here; we are family. We are dedicated to bringing a personal and skilled touch to every single project. Our QC Specialists and I will work with you to make certain every one of your needs and requests are met with enthusiasm and professionalism. We value our clients and the relationships we’ve formed over the past 25 years. Our staff is friendly and knowledgeable, and committed to customer satisfaction. In fact, between our QC Specialists and myself, we have 56 years of combined experience in the industry, and that is what makes us special and capable of handling the projects you entrust to us.

All of us at RMTS embrace a serious attitude toward security. We are aware that many of our clients are trusting us with sensitive and proprietary information. We take this very seriously and ensure all staff has signed confidentiality agreements, and that all material is securely transported to and from the transcriptionist, Quality Control department, and the main office.

I am always available to my clients to answer questions, discuss issues, and to design a job or project around each unique need. I am happy to chat via phone or video call, or through email.

River Mist Transcription Services promises no more than we can deliver and we will deliver exactly what we promise.

Please visit our FAQ page to learn more and to find out why 100% human-generated transcription is so important.

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